I just upgraded to macOS High Sierra v 10.13.1 and now FileMaker crashes if I try to open files. Can you help? I've attached the error message.
This is likely because you are using FMP v11. It is far from compatible with 10.13 and other people have reported issues.
It might be time to move into FM16.
You are running FileMaker 11 which is no longer supported by FMI and is not High Sierra compatible. Time to upgrade FileMaker or roll back OSX.
Nice one, bigtom - beat me by 1.5 second!
I suspected as much. Thanks for the confirmation. I’ll roll back to OSX.
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Actually I’m not sure this is the problem. A colleague who is on High Sierra, in my office, has no problem with running FM11. I tried to open my files on her computer and there is no problem.
Could something else be the problem?
Actually, this may not be the problem. I tried opening FM on a colleague's computer - also running High Sierra and there's no problem. We're both on the same server and running the same FM program - 11. Could there be another solution?
Another solution would be upgrading filemaker to a supported version.
FileMaker 11 is beyond end of life for support and has been for years now. It was released 7.5 years ago when OSX 10.6/Snow Leopard was the current release.
FileMaker's official position is that while older software may work on newer OS installs, you may "encounter issues for which there is no resolution." This lists official compatibility with High Sierra:
Your best bet for both compatibility and "futureproofing" against ongoing issues is to update to a compatible version of filemaker.
We just downsized our company and are looking at ways to reduce overhead. I’ll need to look into those costs.
FileMaker is running a "buy one get one free" deal on licenses of filemaker pro 16 right now. May be worth the investment.
Also, you may want to strip your signature out when responding via email. You've shared your full contact information on a public forum!
gcfbrenda wrote: Actually, this may not be the problem. I tried opening FM on a colleague's computer - also running High Sierra and there's no problem. We're both on the same server and running the same FM program - 11. Could there be another solution?
The fact that it runs ok on one machine does not mean that it is fully functional. FM11 on HS is just not compatible. Full stop.
Yep, finding that out. Thank you to everyone who has posted. This has been very helpful. For the moment I'm going to use a computer with a lower version of OS Sierra. Then I'll review cost to upgrade to FM 16.
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