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Duplicate records appear during import

Question asked by AdamSnyder_1 on Jan 11, 2018
Latest reply on Feb 19, 2018 by AdamSnyder_1

We have an issue that happens intermittently where during an import script step, things seem to go crazy and it keeps importing the same record over and over again.  The duplicate records all have the same UUID, and there is no duplicate record step anywhere in the scripts, so I'm 99% sure this is some kind of bug in the actual import script step.

 

This seems to happen when a user is running our offline copy on filemaker GO, and they run a script that connects to the live database hosted on our server and imports from offline database into live via table occurrences of the live database in the mobile version.

 

Users have told me they were trying to sync data on public wifi when this happens, so my guess is that a poor internet connection might have something to do with it.

 

Has anyone else ever encountered this issue?

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