Log in to create and rate content, and to follow, bookmark, and share content with other members. Not a member? Join Now!

Web Link Formatting

Discussion created by dgreensp_1 on Jan 15, 2018
Latest reply on Jan 16, 2018 by dgreensp_1

Like • Show 0 Likes0
Comment • 5

I'm currently using FileMaker Advanced 15. I've been working with the same scripts for a long time and send out emails with html links using the following format:

Unfortunately I'm no longer getting a link. Here is a part of my email I'm trying to send.

& "As well, we are pleased to announce our partnership with <a href='web address.com/partnership'>Our Partner</a>. staff will be eligible to receive a XXXX off for any online program." & ¶

Please let me know what has changed that Our Partner is no longer coming up in an email as a weblink.

Thank you!

Outcomes

5 Replies

Daniel Farnan Jan 15, 2018 6:39 PM
Hi,

As pure conjecture it might be that the single quotes around the reference are no longer being treated the same way by the email client as in the past. You can use double quotes in a string within FileMaker by putting a backslash character just before them, e.g. "<a href=\"http://mywebsite.com/link\">My Link</a>"

This is known as "escaping" the character - letting the software know that it needs to treat the next character as a literal, not as the special control character it might be.

What email client is being used? How does it display the message? If you use a different client do you get different results?
Like • Show 0 Likes0
Actions
philmodjunk Jan 15, 2018 6:58 PM
Are you using Send Mail or another method of sending mail--such as a plug in that supports HTML formatting. Email sent via Send Mail is plain text only. Any HTML tags such as these will be sent as plain text and, as already noted, any change in appearance and behavior to produce a clickable link that you might see is a function of the email program used by the recipient, not FileMaker.
Like • Show 1 Like1
Actions
beverly @ Daniel Farnan on Jan 16, 2018 3:29 AM
Yes! It does seem to be pure conjecture, but a valid attempt to troubleshoot, Daniel!
The single-quote for HTML formatted text is certainly valid, so I'd look elsewhere.

I would also be curious to the email client and if anything else has changed (outside FileMaker).

Since email clients may have a method to "link" a text that appears as a hyperlink, I've stopped trying to make them as HTML-tagged and just put them out there like:
- http://mywebsite.com/link My Link
Any email client that gets this and does not automagically convert to a valid link is ok, as the person reading the email should know that copying the link will get them the ability to paste into a browser.

Otherwise, if I need HTML email, I use plugin or one of the email providers that will take your HTML-tagged text and send correctly.

Beverly
Like • Show 0 Likes0
Actions
dgreensp_1 @ Daniel Farnan on Jan 16, 2018 4:51 AM
I thought maybe this would work but the result was the following:
Green">http://campgreenacres.com/download-our-app/">Green
with no actual link.
I'm testing the email out on Apple Mail and iOS Mail.
I'm using a plugin provided by 360Works called CloudMail. I'm going to reach out to them as nothing has changed in terms of my scripting. I sent out this same email in the summer. Unless Apple has changed something in their emails.
Thank you!
Like • Show 0 Likes0
Actions
dgreensp_1 @ dgreensp_1 on Jan 16, 2018 7:04 AM
Solved! I had the html code in the text portion of the CMQueueMessage Script in the 360Works Plugin. Thank you all for your help. Just a stupid error on my part!
Like • Show 1 Like1
Actions

Web Link Formatting

Outcomes

Related Content

Recommended Content