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FileMaker Go 16 unable to login to file?

Question asked by BruceHerbach on Jan 22, 2018
Latest reply on Jan 22, 2018 by TSGal

Using an iPad and FM Go 16.0.3 I have a file that a user can't log into with an account that has an  ' in the last name.  The file is hosted on FMS 16 on AWS and we have tested a local copy on his iPad.  This appears to be an issue with his iPad only.


He can log into the file using FileMaker Pro Advanced with the same account and password both on the hosted file and a local copy.


I can log into the hosted file using my iPad and the same account and password.


The issue seems to be only the account with the ' in the last name.  He can log into the file with his iPad using other accounts.


Has anyone else seen this issue?  Any suggestions on how to resolve it?