I recently converted some old fmp databases (fp5) to fp12, moved them to a filemaker 16 server hosted by fmphost.com and am using Fmp16 to access them.
Some of my users have experienced what appears to be occasional loss of data. They append text to a (non-global) text field and sometimes the appended text is lost.
The users typically don't do an explicit commit of the record i.e. they don't click outside of any fields nor use the Enter key (mac users). What they tend to do is navigate to a different record or even create a new record. Both of these actions usually result in the appended data to be saved, but occasionally the data is lost.
I am not clear on whether the action of creating a new record is supposed to result in a commit. It appears to, but this is not clear from the documentation and I don't know if I can depend on this action to always result in a record commit.
Any ideas as to what might be happening? Thanks in advance.