AnsweredAssumed Answered

After FM16 upgrade, scripts work at local site, but not through remote terminal server.

Question asked by katrina on Feb 5, 2018
Latest reply on Feb 7, 2018 by katrina

Hello,

We have just upgraded from FMpro14 to FMpro 16 along with server 14 to 16.

The server is hosted on a dedicated computer.  We have a multi-user environment with worker machines at the same site as the host machine, and worker machines off-site that access the database through a remote terminal server connection.

 

The database solution is working as expected on the worker computers at the host location.  The off site computers are not running some scripts properly.  The script should do the following:

1.find info & sort

2.go to a layout,

3.show the print preview,

4.show the print window,

5.print,

6.return to the original layout.

 

Accessed through the terminal server, they will print the desired reports, but the print preview is skipped, you do not know what you are printing.

 

I am at a loss as to what to check, since the script works correctly on the local computers, but not when accessed through the terminal server.  Prior to the upgrade, all worked well.

Thank you.

Katrina

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