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Issue with Helvetica Neue Font being cut off

Question asked by linste on Feb 6, 2018
Latest reply on Feb 16, 2018 by linste

I have an Issue with the "Helvetica Neue LT Pro 45 Light" font being cut off on print layouts and while generating PDFs. It is a true type font, the issue is occuring on macOS High Sierra and different versions of Windows. On the screenshots 4 and 5 you can see how the positioning of the text changes, depending on whether "Helvetica Neue LT Pro 45 Light" or "Arial" is used (font_issue_4 is using Arial). Apart from the font, no changes to the layout have been made.

 

The issue happens with the current release of FileMaker 16.0.3 as well as FileMaker 15.0.4.

 

On Mac, the issue is much more "prominent" than on Windows. Also sending PDFs does not work, as there is an error message, claiming PDFs cannot be saved due to permission issues.

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