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"Encryption password is incorrect" when uploading to server

Question asked by ScottWalker on Feb 8, 2018
Latest reply on Feb 8, 2018 by ScottWalker

I am on FM Pro Advanced 16.0.4.403 and FM Server 16.0.2.212. I downloaded copies of two currently hosted databases from the backup folder on the server and renamed the files. I uploaded one of them to the server with File/Share/Upload to FileMaker server and it worked fine as it normally does. The second one, however, will not upload. Under Status in the upload dialog it says "Encryption password is incorrect." As far as I know, no one added an encryption password to this database. What do I need to do to upload this file to the server?

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