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FileMaker Cloud Admin Console login issue

Question asked by User25774 on Feb 14, 2018
Latest reply on Mar 13, 2018 by TSGal

I'm wondering whether other people encounter the same problem. When I try to log into the FileMaker Cloud Admin Console I get an Invalid email address or password error. The workaround is to restart the instance on AWS, as a FileMaker support employee told me at the last DevCon. After that the login works again. But the next day it is not possible to log in again.

 

I hoped that with the upgrade from the FileMaker Cloud version 15 to 16 this problem would disappear but it didn't.

 

Did anyone find a solution such that the AWS instance doesn't have to be rebooted in order to log in to the FileMaker Cloud Admin Console?

 

 

Best,

Florentina

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