HTML and Text emails

Discussion created by surfway on Feb 21, 2018
Latest reply on Aug 3, 2018 by neilticktin

Is there any way to force an email created with the email Script using Email Client step to be a HTML email? We have two email scripts and one becomes a HTML email in our Mail program while the other one defaults to being Text so when you add a signature no graphic comes across.

Looking at the script steps they are fairly identical with the only difference being one email adds a footnote to the subject as follows;

The one that works as HTML has a Message of


Agent::email body


The one that doesn't has a message of


Agent::Market Report email text & "¶¶"


and that defaults to being a Text email