rdemaeyer

PDFs will not render in FileMaker Pro 16 when running on Mac OSX High Sierra.

Discussion created by rdemaeyer on Feb 28, 2018
Latest reply on Mar 5, 2018 by pragmatica

FileMaker Pro 16

Mac OSX High Sierra

 

    I discovered this when a user reported getting a solid black box when trying to view a SuperContainer link to a pdf. To test and see if the problem was with SuperContainer, I created a completely new file and placed a web viewer on the layout. I pointed the web viewer to http://google.com and went back into browse mode. I then dragged and dropped a PDF onto the web viewer expecting it to render the PDF but instead saw the black box that my user had reported. I then repeated this same process on another High Sierra machine and got the same results. I then repeated this same process on FileMaker Pro 15 with the same file and the PDF rendered as expected. I also tested in FileMaker Pro 16 on a Windows machine and the PDF rendered there as well. I did not test on any other Mac operating systems. It seems this issue is only present in FMP 16 and High Sierra. I tested with both a hosted and local file and saw the black box in both cases.

Outcomes