AnsweredAssumed Answered

Question about legacy volume license renewals

Question asked by douglerner on Mar 6, 2018
Latest reply on Mar 6, 2018 by tsplatypus

You would think FileMaker orders would answer my question since I've asked 4 times already, but no response yet. So I will ask here.


We have a volume license under the legacy licensing. Our licenses are through March 8th. I sent in a request to renew a few days ago with an adjusted number of seats, and requested a payment link so we could pay for the renewal by credit card, and received a confirmation that the contract now is scheduled to discontinue on March 8, 2019.


That's all well and good, but just in case I wanted to confirm that no new licenses need to be set for the FMS or FM Pro clients we have. I couldn't find any information on that and the sales rep is not responding, and we haven't received an adjusted payment link yet.


The actual software itself is not going to up and quit on us tomorrow without some updated license set, is it?


Just wanting to be sure.