Window doesn't close

Discussion created by DanielShanahan on Mar 8, 2018
Latest reply on Aug 3, 2018 by mjohnson24

Product and version (e.g. FileMaker Pro 14.0.3)

FMPA 16.05, thought it has occurred on previous versions of 16.  I don't recall this behavior in 15 but it's possible.


OS and version

macOS Sierra, 10.12.6



Mac mini (Late 2014)

Processor 2.6 GHz Intel Core i5

Memory 8 GB 1600 MHz DDR3

Startup Disk Macintosh HD

Graphics Intel Iris 1536 MB


Active Plugins




Open Sans



Occassionally a window will not close.  There is no script (e.g. a paused script), no dialog, no modal or card window.  Other windows do close.  It is only a single window that doesn't close.  In the Quicktime example (see attached), the window in question was the second of three windows opened.  All windows were opened manually (Shift-command-L).


The window does not freeze the entire platform.  E.g. I can still access the menus such as File, Edit, View, etc.  And I can still open the layout manager and open other windows.  I can also navigate the "stuck" window to other layouts.  Once in another layout, it will still not close.


How to replicate

It occurs randomly, in different solutions.


Workaround (if any)

Force quit.


Attached is a Quicktime Movie (no sound).