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Display of .mov in thumbnail sized container confused iOS FMGo16

Question asked by ScottBleackley on Mar 22, 2018
Latest reply on Mar 22, 2018 by monkeybreadsoftware

We have been using a wide range of deep detailed material provided as contextual training throughout our database interface.  Generally we use  thumbnail sized containers on a layout to provide access to pdf, ppt, png, jpg and mov files.


Most of the time you click on them and get a menu that has an option to view the material.  With .mov files sometimes an appropriate menu comes up, sometimes it does not.  Sometimes when view is selected it plays the movie within the thumbnail, sometimes it expands it.  Sometimes a two finger spread on the thumbnail is required on an iPad to enlarge the video.  Sometimes tapping a couple of times on the thumbnail will stop it playing, but this is not obvious. 


The interaction with a thumbnail sized container with .mov content is inconsistent with the display of other media and is at the very least confusing.


Is there a better way to mediate this interaction to make it consistent with our other resource thumbnail containers?


Any thoughts are most welcome.

Thank you