I got an email from my development team regarding the development of Filemaker and it's email functionalities. Here is the email in its entirety so perhaps someone may be able to answer this question, as I do not know the answer myself:
We have been running into an issue in Filemaker with regard to sending out emails. We were able to build in commands which will generate emails to send for RFQ/Data package purposes.
However, we are not able to send emails to IDs outside the company. Even emails sent to our company IDs end up in the junk folder. It appears there is some kind of email configuration that needs to be done to make it work so that emails can be sent to any ID and also prevent them from ending up in junk folders.
We have tried researching for this error but did not find any solutions.
Any help at all with this problem will be greatly appreciated.