AnsweredAssumed Answered

Merge Similarly Named Accounts

Question asked by alecgregory on Mar 28, 2018
Latest reply on Mar 29, 2018 by beverly

I seem to have got into a bit of a mess with my FileMaker Community accounts. I have two accounts, set up with different email addresses but almost identical usernames. The only difference in the usernames is the case. One account I never use but is attached to my developer subscription because I entered the wrong email address when purchasing. At the moment I can only log in to that account by resetting the password. If I try to log in with the username and password I get an invalid username or password error.

 

I'd like to

1) Move the developer subscription over to the account I'm posting from now, which is my active one

and

2) Close the other account.

 

Is this possible? If so, how would I go about it?

 

Thanks,


Alec

Outcomes