AnsweredAssumed Answered

This file could not be translated using the selected file type?

Question asked by thilleary on Apr 4, 2018
Latest reply on Apr 4, 2018 by philmodjunk

I am trying to import a few additional photos into a Photo folder that a container accesses for displaying certain photos associated with contacts. I am getting the following error:

 

This file could not be translated using the selected file type.

 

Both the current photo images in the Photo folder and those I am wanting to import into that folder are jpegs.

What is FM16 trying to tell me to do to add these additional photos into the Photo folder?

 

Also, once a photo is properly related to a particular contact record, how do I keep someone from inadvertently deleting that photo? Is there a way to lock a record once we don't want it changed (requiring an explicit unlock step to make a change)?

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