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No Access on layout where user has full access

Question asked by sicoa on Apr 11, 2018
Latest reply on May 7, 2018 by sicoa

We have a solution where even though a user has full privileges they may see the following screen:


This is an intermittent problem and we cannot understand why this would be happening.

Does anyone know if this could be network related? Could it be that somehow the user has been signed out but the interface is still open?