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Why do Launch Center custom icons revert to default icon?

Question asked by Sol Rodriguez on Apr 10, 2018
Latest reply on Apr 11, 2018 by Sol Rodriguez

I've been doing some research, but I can't seem to figure out why my launch center icons sometimes show as the default icon instead of the custom icon they've been given?  The FMserver_Sample file always keeps it's custom icon, even when my files lose their custom icons.  Logging back into a file causes the correct icon to show again for a while until the next random time it reverts back to showing the default, but I haven't pin pointed a "pattern" that causes this to happen.

 

I'm using FileMaker Adv 16 on Windows 10 connected to a FileMaker 16 server on Windows 2012 R2.

 

Thanks in advance!

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