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DDR files missing from FMPA Windows Demo Install

Question asked by wmloving on Apr 19, 2018
Latest reply on Apr 24, 2018 by beverly

A client reported to me that after downloading and installing FileMaker Pro Advanced 16 on a Windows 7 based machine, they were unable to create a DDR of any kind using any combination of settings (XML, HTML, Auto open on/off). As soon as they clicked "Create" in the DDR dialog, they received the error message:


"The file 'DDR' could not be found and is required to complete this operation."


Uninstalling and re-installing also did not solve the issue.


Upon inspection, if appears that the "DDR" folder normally found at:


C:\Program Files\FileMaker\FileMaker Pro 16 Advanced\Extensions\English\DDR


was missing, as it was for all the other languages. I zipped and sent her a copy of the DDR folder from my own installation and she was then able to created DDRs successfully. I surmise that there is some resource missing in the FMPA 16 demo installer that results in these DDR directories not being installed.