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Intermittent email issue with Filemaker and Outlook

Question asked by jnorth55555 on Apr 19, 2018
Latest reply on Apr 23, 2018 by jnorth55555

I am working with a remote server (Windows 2012 R2 64-bit) where our remote employee log into a virtual desktop via Remote Desktop Connection.   We are on Filemaker Pro 16 (32 bit) and O365, Outlook (32-bit) every thing seems ok and working fine. Then all of a sudden it start giving us  "unknown error: -1" message when we go to send an email from Filemaker. If you close Filemaker and Outlook it start working again for 1-6 times before it happens again. No one that is able to connect to the Filemaker Data from a  PC/MAC do not have this issue.

 

I have looked at the setting on the server and PC and Filemaker and many of the Office setting and they are the same. I can seem to find why this is happening. 

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