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Solution for HEIC Images?

Question asked by BrynBehrenshausen on May 3, 2018
Latest reply on May 21, 2018 by dtrots

Does anyone have a solution for inserting pictures from an iPhone that are HEIC? It appears FMGo/Pro16 do not support the new image format Apple pushed out in iOS11. I'm working on wrapping up a CRM build for our company, finishing the Contact picture section, realized that I can take a picture through the app, but if I try to Insert from Camera Roll it uploads the HEIC image but doesn't display it.

 

Curious if anyone's come up with a workaround that doesn't involve having people change the format their phone saves pictures in (that's too much of an ask IMO).

 

Hopefully this gets addressed in FM17.

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