Product and version (e.g. FileMaker Pro 14.0.3)
FileMaker Pro 220.127.116.113 32 bit
OS and version
Windows 10, Professional
Microsoft Office 365 ProPlus Version: 1804 Build: 9226.2114 32 bit
Browser and version (for WebDirect only)
8GB Ram, i5 4460
On two of the machines that are used to send out quotes, invoices etc. There is a problem that only occurs on certain email addresses (which have been checked for spelling mistakes and incorrect formatting). The email gets generated sent to outlook as normal, when the user comes to click send the To... Box extends and goes blank and the email doesn't get sent.
Screenshot 1 - Pre send
Screenshot 2 Post send
How to replicate
N/A, Conflict between FileMaker and Outlook?
Workaround (if any)
In screenshot 2, in the empty space that is created when trying to send. If you retype the email address it will send the email along with the attachment.