On my iphone, when connected to LAN, FM Go works fine. Cannot get it to open through cellular. Cellular Data is open. Anything else that needs to be done on the phone to get the file to open?
You are connecting to a FileMaker server/host?
Then, it will work when You are in the same network as the server/host. If You are on celluar network, You are outside of Your host (not in the same network)...
If so, You have to know Your WAN address (external IP address, the one that 'goes' to Your router/modem and on the router/moden, a port-forwarding has to be established that routes Your external IP to the machine in Your network with the FileMaker server/host
Depends on the router/modem
Are you on T-Mobile by chance? We have an on going issue with T-Mobile users and FileMaker GO when connecting to their database on Cellular data. It has to do with an IPv6 issue. Look at these two Articles and let me know if this is where you fit in
Unable to connect to a FileMaker custom app hosted with FileMaker Cloud using FileMaker Go over a cellular data connection
FileMaker and T-Mobile compatibility
Also make sure you are updated to the Latest version of FileMaker GO 16, because there was a fix for this in 16.0.4. You can also try FileMaker GO 17 and see if the issue is still there as well.
I have T-Mobile and they used to block SSL over TCP/5003, but that has been working now for a while
Hi, so you are from Filemaker Inc? Pls help me set up for cell use . There is no serve, just my Imac. I am hosts. version FMGO 16 is all that shows on IOS app store.
That's not how it works. In order for you to access when not on your LAN you need to have a public address for your machine so it can be reach from the internet. If that public IP address is not static, but changes over time you will need to change the IP address in Go for your host.
Keywords for you to get a better understanding of how this works:
Are you hosting with FMP (sharing turned on)?
Are you using T-Mobile?
To access a database from WAN you will need to setup port forwarding on your router. Check your router manual. If you have sharing turn you, filemaker will show a ip address. The ip address should be the same that is display by your network card. I assume its 10.0.1.8.
Login into your router, click on the port forwarding setting, add new setting, enter your ip address 10.0.1.8, then enter port 5003, protocol TCP, save. Get your public ip address by going to a website such as www.ipchicken.com. This public ip address is the ip address you will need to use from your ios device.
Retrieving data ...