I have a user in FileMaker 12 for whom the pop-up list fields do not pop-up. This user was created by copying another user who's access works fine.
How can I fix this?
A bit more info would be helpful. More than one thing “pops up” in FileMaker.
Sorry. They are pop-up list fields. Do you need anything else?
Can you share screenshots of the dialogs where the pop up list is defined? There are two that can be opened from Manage | Value Lists. Both would be useful.
The picture tool in the tool bar above the reply box can be used to insert multiple images into your reply.
This works for all users except for one. All of my users have the exact same privileges.
First Value List Screen:
Second Value List Screen:
Value List Screen from the Chemistry FM Database (Ordering Database):
Your value list is referenced from a different file. Have you checked the access privileges in BOTH files to be sure that they are identical?
If the Chemistry FM Database file can't open in the background, you won't have any values to put into the value list from this custom value list.
On a side note, this looks like a value list better set up with use values from field option than as a custom value list. (This comment has nothing to do with your issue, it just looks like a list of values that might need review and updating from time to time an thus might better be managed as a table of records.
That was the problem. Once her access was the same in both databases, it worked.
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