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Performance issues with FM GO 17

Question asked by globe11123 on Jun 5, 2018
Latest reply on Jun 15, 2018 by globe11123

I've had feedback recently from two of our factory users who use FM GO that the app seems to hang when executing scripts but also portals taking forever to load. Also sometimes a grey screen with a circle loading icon appears.

 

I haven't noticed this problem on FM GO 15/16 prior to updating the app on all the iPads.

 

I've checked with our network administrators to see if there is any problems with the server or Wi-Fi but its all ok. This doesn't seem to affect the full version on PC/Mac at all.

 

Has anyone else noticed anything like this? How can it be improved?

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