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Outlook Mac FMP15 Client Send Mail via Client no longer working

Question asked by BillKoller on Jun 5, 2018
Latest reply on Jul 10, 2018 by mrwatson-gbs

My client has a solution with 30+ cross platform users, our sales people send quotes our from FMP the script uses send mail via client to address and attach a pdf.  The command works on Windows and all macs that use Mail as it's default email program.  The problem is with Mac Clients using Outlook.  FileMaker launches Outlook, does not create an email and generates the following error. 


Command is unavailable (for example, wrong operating system or mode)

This just started a month ago and we have no idea why.  SMTP is not an option, there are some posts about this, but very little for a solution... Any ideas would be very helpful.