Product and version = FileMaker Pro 22.214.171.1243
OS = Windows 7 and 10 (issue is not OS specific)
Description = When sending an email via Outlook 2016 called from a script in FileMaker that uses the Send Mail step, FileMaker will crash a short time after the email is sent.
How to replicate = Send an email via the Send Mail script step using both FileMaker Pro 126.96.36.1993 and Microsoft Office 2016 (both versions 16.0.9330.2078 and 16.0.9330.2087 will cause the crash). Wait for up to a few minutes and FileMaker will just suddenly crash.
Workaround = Use the instructions on this page: https://www.msoutlook.info/question/784 to revert to an earlier released version of Office 2016. We have verified that version 16.0.9226.2156 is stable and will not crash FileMaker. You can find a list of Office versions here: https://docs.microsoft.com/en-us/officeupdates/update-history-office365-proplus-by-date
Found in Event Viewer:
Faulting application name: FileMaker Pro.exe, version: 188.8.131.523, time stamp: 0x5a3c0a2c
Faulting module name: olmapi32.dll, version: 16.0.9330.2087, time stamp: 0x5b049954
Exception code: 0xc0000005
Fault offset: 0x0000000000071c39
Faulting process id: 0x2340
Faulting application start time: 0x01d3fac6c935e599
Faulting application path: C:\Program Files\FileMaker\FileMaker Pro 16\FileMaker Pro.exe
Faulting module path: C:\Program Files\Microsoft Office\Root\Office16\olmapi32.dll