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Set date of record based on when status is set to "closed"

Question asked by ryan1996 on Jun 26, 2018
Latest reply on Jun 26, 2018 by philmodjunk

Hi all,

 

I have a record where i have a section for status. This is either "open" or "closed"

I also have a section in the same record where there is a date closed box. This is blank allowing the user to input the date when they close the ticket.

 

Is there anyway to automate this? As soon as i change status from open to closed the date closed box auto fills with todays date. (Please note this date needs to stay the same - So for example if i close the ticket today 26/06/2018 and come back to this ticket in a week the box will still say date closed 26/06/2018)

 

Can anyone help me with this?

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