AnsweredAssumed Answered

FM becoming unresponsive using Konica Minolta C224 printer

Question asked by Fred(CH) on Jul 3, 2018
Latest reply on Sep 21, 2018 by TSGal

Configuration

FileMaker Pro 16.0.5 or 15.0.4

macOS 10.13.4 or OS X 10.11 El Capitan

Brend new and older iMacs

Konica Minolta C224 bizhub printer

Driver version 5.4.0 from 2016-10-20 installed (last available to date)

Several presets saved

 

Description

Under multiple configurations, after some printings with Konica Minolta C224 printer, FileMaker become more unresponsive after each printing, with a CPU usage approaching 90% doing nothing.

 

How to replicate

When the configuration above is met, the issue can be replicated by just activating the print command, and print or even Cancel and repeat this 5-10 times.

 

NOTE : i was able to replicate the issue on a brand new file with one table/field/layout, when only this file was opened during the session.

 

Workaround

Quit and reopen FileMaker PRO.

 

Attach

A sampling the filemaker Process when the problem occured.

 

Note

I found also several very old related posts :

FileMaker unexpectedly quits when printing to Konica Minolta C552 bizhub printer.

Printing from FM 11 or 11 Advance to Konica Minolta C550 crashes Filemaker

FMPro11 quits unexpectedly when printing to Konica Bizhub c360 using Snow Leopard.

Outcomes