Users have to tap web viewers before interaction is allowed in FileMaker Go 17.0.2.

Discussion created by wjackson on Jul 11, 2018
Latest reply on Jul 19, 2018 by wjackson

Product and version:

FileMaker Go 17.0.2 / iOS SDK

OS and version:

iOS 11.4.1


iPad Air 2


I have an image mark up tool in a web viewer. In FileMaker Pro 17, WebDirect, Safari, Chrome, Chrome on Android, anything else I've tried my users are able to immediately begin marking up the image. On the iOS SDK/ FileMaker Go 17, they have to single tap the web viewer in order to activate it and then begin marking up. I have noticed this on another layout with a web viewer that was pointed to app.dayback.com or DayBack Online, so I know it is not an issue with the web site.

How to replicate:

Add a web viewer that is pointed to a site that displays content the user will need to interact with. One of the sites that I am using is app.dayback.com. Access your file via FileMaker Go 17.0.2. You will notice that you cannot access anything on the web page until you have poked the web viewer just once.