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"User" is modifying this record. You cannot use this record until "user" is finished.

Question asked by tannercypret on Jul 17, 2018
Latest reply on Jul 17, 2018 by ThierryGuemboura

A user has been unable to access a layout in Filemaker for over an hour. They keep getting the error below. It is fileMaker Server 11. The user has fully closed filemaker and can access any other layout, but this one they can not. The username that is modifying the record is the same user trying to accesses it. How can you fix this problem?