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PDF files created with FM corrupted in Acrobat but Open in Preview?

Question asked by AnthonyTesoriero on Jul 19, 2018
Latest reply on Jul 19, 2018 by AnthonyTesoriero

Recently I purchased a new MacBook Pro and upgraded to FMP17. Something odd has happened in our solution since. Using the create PDF function within FMP now generates files that report the following when opening in multiple versions of Acrobat: An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem.

The same files, however, will open fine in preview.

 

Further complicating the problem when we use the create PDF feature built into the OS in the print window, it generates a PDF that opens but the files margins are off, shifting the printable portion all the way to the right edges.

 

We have never had this problem with our solution before and it does not occur on our other machines.

 

Any assistance would be appreciated.

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