AnsweredAssumed Answered

Video Files Missing when shared online

Question asked by bHouston on Jul 25, 2018
Latest reply on Aug 1, 2018 by bigtom

Hello! I have a database for video keywording. When I upload the file to Dropbox for a user, they can open the database but the video clips don't display. The user receives the error message that file cannot be found. I use a very similar database for still images and users can see the image without issue. Is there something I am overlooking with video files (.mp4)? Noteworthy - if I log into the file with my admin info, I can see the videos. ?? So, wondering if there is something that needs to be addressed in defining the Privilege Set. When I check user access, everything looks correct (as afar as allowing them access to the right table, layout, container for the video clip, etc.). The file size isn't too large for Dropbox. Any ideas about what the issue might be?