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Location Of CStore Folder & CSR Files

Question asked by dwayneinspirus on Aug 1, 2018
Latest reply on Aug 2, 2018 by dwayneinspirus

Thanks for your support in advance! I'm trying to troubleshoot some issues we are having with a recent install of FileMaker 16 server. It seems to me that anything that touches the web publishing engine seems to fail. I'm getting all kinds of error messages and our IT group (although willing to help) seems to be out of their comfort zone.

 

My IT folks did setup a GoDaddy wildcard SSL. It looks to be correct but I did notice that the CStore and CSR files mentioned in FileMaker Configuration Documentation is not found where they mentioned. I'm hoping someone might validate this is a potential issue and how to go about fixing it. 

( https://support.filemaker.com/s/answerview?anum=000025609&language=en_US )

 

The configuration documentation says the CStore folder (with needed files) should be found within the FileMaker Server folder on the server. In my situation, it is not. It can be found on the same drive, within the Program Files>FileMaker folder.

 

  1. Does this matter?
    1. If so, can I simply copy the files and paste them into the correct location?

 

Many Thanks!

Dwayne

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