AnsweredAssumed Answered

WebDirect show wrong record

Question asked by Siroos Jafary on Aug 8, 2018
Latest reply on Aug 14, 2018 by Suresh

Hi all,

 

I am having this strange issue with WebDirect which drives me nuts.

 

I have a script to show up a message box with content of ID field of the current record. Now when I am on a layout on WebDirect (list view) and a find is already performed (current found set count < total record count), the popup shows up the wrong ID.

In most cases it shows either the first record's ID or the ID of 1 or 2 records above the current record in the list.

Interestingly, it hows up the correct ID on FM pro. This issue is bugging me on WebDirect Only.

 

For more elaboration, when user navigates to the layout, a find would perform based on user type to show up relevant records only. Then users can narrow down this find set based on some other search criteria. The issue appear to happen when they performed the second find after the one on layout enter.

 

I wonder if anyone had the same issue or any idea of how to solve this?

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