AnsweredAssumed Answered

FMS 17 Web Direct ghost connections

Question asked by KevinMortimer on Aug 15, 2018
Latest reply on Feb 28, 2019 by TSGal

Product and version: FMS

OS and version: Windows Server 2016 Standard

Browser and version (for WebDirect only): Chrome Version 68.0.3440.106 (Official Build) (64-bit)

Hardware: AMD Phenom(tm) 11 X6 1055T Processor 2.80 GHz. 16GB RAM


I just switched over from FMS 16 to FMS 17.0.2. I have started getting multiple ghost web direct connections per user login, each user appears to be logged in multiple times. There are sometimes only 10 web direct users connected but they are consuming up to 70 connections because of the ghost connections which brings the CWP to a standstill.


FMS 17 web direct client timeout is set to 5 mins and the privilege set for web direct users is also set to disconnect idle users.

The FMS disconnect client button does not work either and the only way i can disconnect them without restarting the Filemaker services is to change the timeout for web direct users which then disconnects all web direct connections.


I uninstalled FMS 16 and delete the remaining Filemaker folder in program files before installing FMS 17.


I have only one PSOS setup which is a send email script step with no loop.

CWP is enabled


I never had this issue while running on FMS 16 and web direct ran well without any issues.