AnsweredAssumed Answered

Signature in Web viewer NOT always accepted

Question asked by on Aug 18, 2018

I have been getting a signature in FM17 using Web Viewer but occasionally when switching to a particular file and layout, the touchscreen does not work.  I can leave and return a few times (using the same method), and then it magically works.  75% of the time it works on the first entry.  Any idea what is going on and how to fix?  (It worked fine in FM14)