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No way to fix error 8496

Question asked by fragonlesec on Aug 29, 2018
Latest reply on Sep 5, 2018 by fragonlesec

On a file in production some users, not all, are forced to leave FileMaker regularly because it freezes ((pizza appears)). It's always on the same model. I suspected a problem with an object on this model. I did a recovery to analyze the logs. The logs show only one problem. The error is: 8496 Balanced out begin and end folder markers.

 

 

According to the articles I could find error 8496 relates to script folders or layout folders. I deleted all script folders and layout folders. I redid a Recovery and the error is still there.

 

I put all script in one folder and all layout in one folder. I redid a Recovery and the error is still there.

If the error 8496 is a file error why the deletion of the folder does not remove the error?

 

If I made a recovery of the recovered file the error is gone. But I can not use this file (according to FileMaker warnings)

I have no way to fix this error

 

FileMaker 16 solution served by a windows 2012 server and all clients FileMaker 16 are on Macs. 10.12 and over)

 

 

 

Thanks

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