Each time we deploy our WebDirect solution with a client using a VOIP phone system, we get disconnects and timeouts. We actually had this issue in our home office until we separated the VOIP network from the data network. The VOIP system has higher priority than our connection so packets are missed which stops the connection. Are there any settings to allow buffering of the WebDirect packets to allow it to recover? Some clients don't have the option to separate out the networks.