AnsweredAssumed Answered

Delete Portal Row not refreshing window/portal

Question asked by enstorms on Sep 16, 2018
Latest reply on Sep 17, 2018 by beverly

Have a portal listing contacts with another portal of related records to the selected Contact.  When I delete a portal row in the related records portal via a delete button in the row, it deletes the record as advertised.  I select another Contact then go back to the Contact whose related record I deleted and the deleted record is showing again.  The record is deleted verified from opening another window of all the records.  Have tried Refresh Portal, Refresh Window with Cached.... checked and unchecked.  Nothing seems to work.  The window seems to only refresh when I go to another layout then return.  Opening a Card window then closing doesn't do anything as far as refresh goes.

Any ideas on what is occurring?