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Clientside Performance Monitoring

Question asked by StephenWonfor on Oct 4, 2018

Hi

 

Client has an FMP16 system in Canada.  Recently added 6 users in the US.  All are using FMP clients.  Parent company is a multi-national with a very complex and secure network.  We can use the system fine in the offices and via VPN here  north of 49°.  US users report very slow operations - things seem to be 4 or 5 times slower with them.  They have sent videos to demonstrate this to us.  Corporate networking reports things look fine to them.

Wondering if there is anything we can have the US users try from within Filemaker to get some metrics on the connection speeds etc. 


Stephen

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