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I have a summary total that won't refresh.

Question asked by snimmo on Oct 11, 2018
Latest reply on Oct 11, 2018 by philmodjunk

I am attaching screen shots that will show my issue. I have several buttons that effect my portal filter and they are all single step buttons assigning different values that change my portal filter and thus the records displayed. The filter does display the correct records but the summary total does not refresh on the "Unpaid" button selection even though the same filter does provide the summary total when the "Overdue" button is selected. When I do a script debugger the only script that appears to be triggered when buttons are selected are the button steps themselves which set the values of the filter. Again, the records are filtered the same but the "Portal Total" only shows up for Overdue and not Unpaid. I am baffled by why one works and the other doesn't. I will be happy to provide other information if needed. By the way, all other buttons work with all date filter choices and non of the date filter choices work with the Unpaid button.