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FileMaker Cloud Backup MissingParameter Error

Question asked by james.currie on Oct 18, 2018
Latest reply on Nov 8, 2018 by ClickWorks



I have setup a new FileMaker Cloud instance over the last couple of days. The 20 minute automatic backup/snapshots are not working. We're not seeing a value for the Next Backup either.


Screen Shot 2018-10-19 at 11.31.45.png


When attempting to perform a backup manually we are given the following error


Screen Shot 2018-10-18 at 14.00.37.png



I've taken a look at the config files on the server and searched through both the FMCloud and AWS Consoles but can't see anywhere where I have to specify which volume is to be backed up. How do we go about fixing this?