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Encryption Password FileMaker Cloud

Question asked by khan on Oct 25, 2018
Latest reply on Nov 1, 2018 by khan

Hi, when I uploaded a database to FileMaker Cloud, I don't believe I set up an encryption password but when I tried to open a backup file of my database, it's asking for an encryption password.  How would I know the password if I never created it?  Is there a way to clear the encryption on a database hosted by the cloud?

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