New FM Server 17 User/Administrator

Discussion created by tippin on Nov 20, 2018
Latest reply on Nov 22, 2018 by robwoof

Have purchased licenses for FMPA and FMS.  Am currently planning on using iMac at a location remote from our office to run FM Server.  I have installed software and have shared two custom apps via Sharing/Upload to FileMaker Server...


Both apps show in FMS Admin Console, and can connect to the IP address shown on FMS Dashboard from an iPad that is also connected to the same wifi network as iMac (iPad doesn't have cellular data) and open app.


However when I try to connect from iPhone with wifi disabled and using cellular and FMGO17, I get error message saying


The file ".fmp12" could not be opened.

Either the host is not available, or the file is not

available on the host.


Maybe I was being a little too optimistic in thinking that connecting to FMS from a cellular or remote location would be as simple and as easy as this.  I am finding the documentation online describing FMS lacking in information on how to connect to the custom apps.


Is there a basic step not listed in the documentation that I am missing, or failing that, is there a phone number to call to get installation help?


Screen shot of admin dashboard attached


Thanks in advance.