AnsweredAssumed Answered

Set Field not working for one value only

Question asked by cschmidt on Nov 28, 2018
Latest reply on Nov 28, 2018 by cschmidt

Background: As a quality check we have users type a number into a field on the first layout and then re-type it on the next layout. The first layout has a drop down for which they choose a Study Name. For one of those Study Names we want to be able to copy that field to the next layout, saving that re-type for this particular study only. I have used an If statement and so If Study Name="New client", Set Variable, Go to Layout, Set Field script that works beautifully for every value of Study Name EXCEPT "New Client" which is the particular one I need it to work for. This makes no logical sense to me but I'm not sure what to do to troubleshoot why this particular value is not working, since all others work fine. Any ideas?

Outcomes