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Show empty portal

Question asked by gregstock on Dec 18, 2018
Latest reply on Dec 18, 2018 by gregstock

Hi Folks, this is a bit of an odd one - I actually want a portal to be empty until a user selects a case/record.

For instance - I have portals that show "related" records or records related to a found record (scripted).

Often the user arrives at a layout where a previous user has had an instance - and the previous portal records are displayed.  So until the user makes their own search and the portal refreshes - "incorrect" or irrelevant data is showing.

 

How should I set up the portal or relationship so the portal is blank until the search script is run.

It sounds like it should be obvious but I an reluctant to go messing with a lot of portal relationships for a clumsy solution.

Any ieads please.

 

BR and happy Xmas all.

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