In the screenshot below under Computer Name, what do the 2 addresses relate to? In most from 1 external user company the 10.160.49.254 seems to be the same (highlighted in yellow). However, the addresses in green are usually different. I thought this might be the actual computer being used. If it is, does this mean the person did not log off properly and then logged back on twice, using 3 seats in WebDIrect? BTW, the Account Name for the first and third entry are the same. Thanks.