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FileMaker 17 not opening files on FileMaker Server 15

Question asked by lcajohn on Jan 2, 2019
Latest reply on Jan 3, 2019 by user275

I am running FileMaker Server 15 on a Windows Server. I have no problem accessing the databases with FileMaker Pro 15 software (Mac). I installed FileMaker 17 on two Macs. One running Sierra and one running Mojave.

Neither Mac running the File Maker 17 can access the server based databases. When I go to open them I get an error saying that they can't find the database and they can't be opened. They work fine with the fileMaker 15 software. If I copy the databases to my desktop, they open and work normally with FileMaker 17.  How do I get them to work remotely from the server?